![]() Response: 220-You are user number 20 of 500 allowed. ![]() Response: 257 "/" is your current locationīelow is the log for passive mode: Status: Resolving address of Status: Server does not support non-ASCII characters. Response: 220 You will be disconnected after 3 minutes of inactivity. Response: 220-This is a private system - No anonymous login Response: 220-You are user number 22 of 500 allowed. ![]() Status: Connection established, waiting for welcome message. It connects but fails to give directory listing.īelow is the complete log for active mode Status: Resolving address of I tried both passive and active mode but all in vain. Click on the Passive Mode Settings option from the left pane and check the Use Custom Port Range option. #Filezilla failed to retrieve directory listing windows 10 windows 10#Click on the Edit option and select Settings from the list. Re: Failed to retrieve directory listing in Windows 10 13 Post by boco » 12:19 So what is different at the Filezilla end between 3.6.0.2 on my Mac and 3.16. It was working when I was using broadband but when I use my college internet it says: Error: Connection timed outĮrror: Failed to retrieve directory listing To do that: Launch the FileZilla Server on the Server computer. Only Explicit FTPS is working at the moment. Now restart FTP and CSF and try to connect to the server using FTP again.I am trying to connect to a FTP server with Filezilla. Galaxy Helpē0 Sept 2017 This is the error message that is produced when an Implicit FTPS connection is made. Also check if you are connected via VPN or anything similar, this can also interfere. If you’re using just IPtables you can use the following rule to allow the range iptables -A INPUT -p tcp -match multiport -dports 30000:50000 -j ACCEPT I solved this by going into Site Manager -> selected the connection that Failed to retrieve directory listing-> Switched to tab 'Transfer Settings' and set 'Transfer Mode' to 'Active' instead of 'Default'. Your ports may be different but the format should still be the same. We’re using CSF so from the “config server” menu select “ Firewall Configuration” then select “ IPv4 Port Settings” and in the ports, box add at the very end “30000:50000”. ![]() Next, in your Firewall, you now need to allow this port range. Next, remove the comment (#) from the line that states “ # PassivePortRange 30000 50000” ensure you just remove the ~ and nothing else. Hit CNTRL+W to search the file and enter the name passive These changes are then added to the file because FTP server exists behind the firewall. To resolve the error and gain access by FTP first log in to the server as the root user or a user that has root privileges and, if your using the default FTP client in cPanel open up the configuration file in nano. FTP failed to retrieve directory listing.SFTP Connection Error: Error loading directory.Often the error message being given will be similar to Older versions of FileZilla before version 3.4 didn’t seem to have this issue so if you have recently updated your FileZilla FTP client and you can’t now connect to your server using FTP you will likely need to make some changes to the FTP configuration file and firewall. ![]() Mostly we see this on cPanel servers running the default ProFTP client. FTP failed to retrieve directory listingĪ common issue with Filezilla is the fact it just won’t connect to some servers. In the right panel, check Use Custom Port Range option and enter 2100 in the two boxes. In FileZilla Server Options window, navigate to General settings > Passive mode settings tab and highlight it in the left panel. FTP Connection Error : Error loading directory. Launch the FileZilla Server on the Server computer. ![]()
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